Managing a building shouldn’t feel like a full‑time job. We provide professional, transparent and approachable block management for freeholders, Right to Manage groups, and leaseholders who want their homes properly looked after. Our focus is quality, compliance and warm, human service.
Backlogs cleared with practical plans that residents support.
Budgets written in plain English and reported transparently.
Compliance that’s proactive, not last‑minute.
Contractors who turn up, and work that lasts.
A Folkestone block facing years of deferred maintenance asked for help. Within 12 months we cleared the backlog, established a reserve fund, and rebuilt resident confidence with transparent reporting. Today the block is compliant, tidy and financially secure.
Based in Folkestone, we proudly support communities across East Kent: from Maidstone, Medway, Ashford, Folkestone, Dover, Canterbury, Deal, Margate, Ramsgate, Broadstairs and Whitstable, and beyond. We don’t cut corners. Every property gets a bespoke plan aligned to its lease and residents’ needs, so you’ll always know what’s being done, why it’s being done, and how funds are used.
From regular visits and responsive maintenance to value‑for‑money contracts and major works, we take responsibility for the everyday running of your block or estate - and the big stuff too. Financial clarity and legal compliance come as standard.
Financial management
Budgets in plain English, sensitive collections, separate trust accounts and clear reporting.
Compliance & risk
Health and Safety, fire risk, asbestos monitoring and company secretarial support – handled end‑to‑end.
Property care
Inspections, cleaning, gardening, caretaking, equipment servicing and quick, tidy repairs.
Major works & Section 20
From specifications and surveys to resident communication and contractor supervision.
Insurance
Independent reviews and swift claims handling to keep you properly covered.
Visits
We check property condition, address maintenance, and document findings.
24/7 emergencies
Because burst pipes don’t keep office hours. We’re here round the clock.
Company Secretarial
Cosec services ensure compliance, governance, filings, reporting, and board support
Right to Manage empowers leaseholders to take over management duties, but it brings a serious administrative and compliance burden. We partner with RTM companies to handle service charge collection, budgeting, contractor management and statutory compliance, so you can enjoy the benefits of control without the day‑to‑day stress.
Guidance on practical steps from handover to steady‑state operations.
Transparent reporting that keeps directors and residents aligned.
Proactive planning for major works and reserve funding (where the lease allows).
Every building’s lease sets the rules.
Decoration cycles, reserve funds and consultation processes are all determined by the lease; our job is to follow those rules precisely and communicate what they mean for you.
We liaise with your current agent, collect the paperwork and ensure a smooth transition of balances, invoices and ongoing works. If you’ve built strong relationships with contractors, we’ll maintain them. We also review existing contracts – from insurance to cleaning and utilities – to ensure you’re getting genuine value for money.
Clear onboarding timeline and named contacts.
Early audits of safety, maintenance and finances.
Quick wins list to show progress from week one.
We use the Blocks Online Property Portal so leaseholders, directors and freeholders can access key information any time. View documents and statements, check balances and payments, report issues straight to your block manager and keep up with notices and updates. Directors get additional oversight and reporting tools.
No more waiting for office hours or guessing what’s happening.
The portal keeps management clear, transparent and convenient – for everyone.
Many questions boil down to one key point: everything we do is driven by the lease. It sets decoration cycles, whether a reserve fund is allowed, and how consultation works for major projects. Our role is to follow those rules precisely and explain what they mean in practice.
Leases often specify fixed intervals – for example, external decoration every three years. Even if the paintwork appears fine, we must follow the lease to stay compliant and protect the building’s condition long‑term.
A reserve fund spreads the cost of major works over time. Some leases permit it; others do not. If a lease doesn’t allow one, large projects must be billed when due, rather than saved for in advance.
It’s a common misconception that funds can only be collected after consultation. Leases usually allow collection of estimated costs in advance. This is prudent: it ensures that when consultation finishes, funds are ready to instruct contractors. If we waited and not everyone paid promptly, the works could be delayed and we might have to re‑run the Section 20 process.
Quality management for people who care about their buildings!
We aim to provide the right solution, not the cheapest sticker price. Clients choose us because they want buildings maintained properly, residents kept safe and compliance never in doubt. With proactive planning, thoughtful communication and a friendly team you can actually reach, we work to give peace of mind day in, day out.
“Blockwise transformed our building. Clear communication, prompt action and a genuine focus on quality. Worth every penny.”
— Director, RTM Company, Folkestone
Let’s get your block running smoothly. Whether you’re a freeholder, part of an RTM company or a leaseholder looking for better management, we’d love to talk. Drop us a line and we’ll come back promptly.
📍 130 Sandgate Road, Folkestone, CT20 2BW
📞 01303 243555
✉️ hello@block-wise.co.uk